POD, Consignment and Track & Trace POD

Values

With a proven track record over three decades, we are known for our dedication to providing a road distribution service that leads the industry in best practice outcomes. With a service tailored to our customers' requirements, we work closely with our customers' logistics teams to provide the best possible delivery outcomes at the best possible value.  We have a hard won reputation as Australia’s leading freight carrier.

Freight Specialists people 

With care, control and communication at our foundation, we can offer a total logistic solution that serves the needs of corporations nationwide.

 

Care elements include

  • A dedication to customer focus and delivery, on time and on budget
  • Full accreditation and clear staff training objectives, including  up to date OH&S practices
  • Mezzanine line haul trailers and tail lift delivery vehicles for damage minimisation
  • Top down management systems that include ‘no blame’ incident reporting practices

 

Control elements include

  • Mainly company equipment and level 1 subcontractors with modern and compliant vehicles
  • Quarterly internal and biannual external audits of all company facilities
  • GPS tracking in all vehicles and operational cameras for incident reduction and security
  • Nationwide network of strategically placed warehouses and distribution centres
  • Adherence to ‘Chain of responsibility’ regulation  overseen by a dedicated  compliance department. Information system monitors with immediate irregularity  identification.
  • Constant focus on positive service outcomes and client relationship management

 

Communication elements include

  • Mutually agreed implementation plans unique to each customer’s service requirements
  • State of the art IT platform for B2B application and customer internet tracking capabilities
  • Web portal access for real time warehouse order tracking, inventory status and KPI's
  • Online POD retrieval.
  • DC operations access and email notification of imminent order status to receiving branches